Pune EXL Walk In Interview 2025

EXL Walk-In Drive Fresher: EXL Walk-In drive hiring fresher Any Graduate candidates for a Voice Process. The detailed information about application process given below please scroll down the post.

EXL Walk-In Interview

EXL Job Overview:

Key Responsibilities :Voice Process at EXL

Respond to inbound customer calls provide assistance and support.
attentively understand customer questions and concerns.
Offer appropriate solutions to resolve issues in timely and effective manner.
Provide accurate information regarding products, services, and policies.
Maintain a polite and professional tone throughout all interactions.
customer details and conversations accurately in the system.
Transfer calls to the relevant department.
Conduct follow-up calls to ensure the customer issue has been resolved satisfactorily.
Manage call duration effectively to ensure quick and helpful service.
Uphold positive and courteous attitude to enhance customer satisfaction.

Voice Process at EXL Essential Skills:

Verbal communication to ensure customers can easily understand responses.
Active listening skills to accurately grasp and address customer concerns.
Patience and empathy when dealing with variety of customer personalities.
Effective problem solving by providing relevant and accurate information.
Computer proficiency to navigate tools for handling calls, emails, and data entry.
Good time management to efficiently assist more customers in less time.
Multitasking ability to manage calls, record data, and switch between systems.
Positive and professional attitude during all interactions.
Attention to detail to retain key information and provide accurate assistance.
Team collaboration to ensure seamless and quality customer service delivery.

EXL Walk-In Interview Schedule Pune Location:

Interview Schedule:

Walk-In Venue: EXL Services

Tower 1, Magarpatta City,

Pune – 411028

Contact Persons:

Akash and Chris

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